Privacy Policy

A Legal Disclaimer

1. Introduction

At Homecare Providers, we are dedicated to protecting the privacy of individuals who use our services. This Privacy Policy outlines how we collect, use, and safeguard personal information in accordance with relevant data protection laws.

2. Your Rights

We recognize and respect the following rights in relation to your personal data:

Right to Information: You have the right to be informed about how your personal data is processed.
Right of Access: You have the right to access the personal data we hold about you.
Right to Rectification: You have the right to request corrections to any inaccurate or incomplete personal data.
Right to Erasure: You can request the deletion of your personal data in specific circumstances.
Right to Restrict Processing: You have the right to limit the processing of your personal data.
Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
Right to Object: You can object to the processing of your personal data based on a legitimate interest.
Right to Non-Automated Decision Making: You have the right not to be subject to decisions made solely through automated processing.
Right to Withdraw Consent: If you have provided consent for data processing, you can withdraw it at any time.

3. Withdrawal of Consent

To withdraw your consent for data processing, please contact our Data Protection Officer, DPO@daywebster.com.

4. Retention and Archiving

If you request data erasure under the "right to be forgotten," we will act in accordance with our retention policy. Please note that archived data may be retained to meet legal or regulatory requirements, but it will not be processed by any member of our organization. If you choose to re-register in the future after requesting deletion and your data was archived, it will not be recoverable. You may consider placing your data on hold instead of deletion if you anticipate re-registering in the future.

5. Queries and Concerns

For any queries or concerns about this Privacy Policy, contact our Data Protection Officer, DPO@daywebster.com. You also have the right to lodge complaints with the Information Commissioner’s Office or any other relevant supervisory authority if you believe your data protection rights have been violated.

6. Affiliated Companies

This Privacy Policy applies to HOME CARE PROVIDERS LIMITED

7. Information We Collect

For Candidates, Clients, and Agencies, we may collect the following information:

Personal details (e.g., name, age/date of birth, gender, marital status)
Contact information
Education and employment history
Emergency contacts and dependent details
Referee details
Identity and immigration documents
Financial and tax-related information
Diversity information (e.g., ethnic origin, religious beliefs, health information)
Criminal convictions or health records as required for specific roles
Remuneration, pensions, and benefits details
Employment interests and preferences
Additional information from referees, clients, or third-party sources
IP addresses, location details, and service access information
CCTV footage for on-premises visits

8. Security Measures

We use industry-standard security measures to protect your personal information, including encryption, access controls, and regular assessments of our data processing practices.

9. Updates to Privacy Policy

This Privacy Policy is reviewed periodically and may be updated. We encourage you to check this policy regularly for any changes.